CORPORATE FRONT DESK MANAGER

Are you passionate about travelling and meeting new people? Do you enjoy delivering excellent service to customers with a big smile? Do you want to be part of a motivated team which delivers outstanding quality and hospitality to their guests? Are you eager to provide guests a memorable holiday? Then ANQOR is looking for you!

The Corporate Front Desk Manager is responsible for overseeing daily operations at the front desk of the entire fleet of river cruise ships and other hotel facilities. You will supervise and manage the Team of front desk managers and receptionists to provide outstanding daily customer service. In addition, you have the exciting responsibility of bringing the ANQOR brand to the forefront of all documentation and signage used on all our ships.

· Improve or develop and manage all forms & documentation and train the ANQOR Team in the correct use · Train and mentor present and new front desk staff · Assure accurate records of guest accounts and transactions · Monitor and control expenses and invoices for cruise closing · Manage and control check-ins and check-outs procedures

· Min. 3 years experience in hospitality management or related field · Proficient in the use of software from RESCO, Microsoft Office, Sharepoint / OneDrive · Excellent communication skills in English (German is a bonus) and interpersonal skills · Able to handle difficult and complex situations in a professional manner · Excellent organizational and time management skills

· A competitive salary to recognize your contributions. · Unlimited contract, 6 weeks on 2 weeks off rotation · Private benefits, including medical insurance, free food and accommodation while on board. · Training and development opportunities to help you thrive. · Travelling to the ships on operational needs

Note: This job description is a general outline; duties may vary depending on the specific ship, organization, and operational needs.

DISCLAIMER: As part of any recruitment process, ANQOR collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.