Accommodation
Manager

Are you passionate about travelling and meeting new people? Do you enjoy delivering excellent service to customers with a big smile? Do you want to be part of a motivated team which delivers outstanding quality and hospitality to their guests? Are you eager to provide guests a memorable holiday? Then ANQOR is looking for you!

As the accommodation manager you will be responsible for overseeing and managing the housekeeping staff onboard the cruise ship. You will be in charge of the cleanliness and maintenance and your role is crucial in providing an excellent appearance of the ship which will enhance the guest experience.

• Planning and preparing the work schedules for the Housekeeping team according to the guest occupancy.
• Ensuring that the housekeeping procedures and training checklists are in place, maintained, and adhered to.
• Supervising the work and taking appropriate actions in case of underperforming.
• Liaising with the Front desk services to coordinate the allocation of accommodation of guests and crew members.
• Ensuring that special requests from guests (e.g. extra pillows, special cleaning requirements) are fulfilled in a timely manner.
• Coordinating daily the cabin checks to ensure that hygiene and health and safety regulations are met, and cabins are up to the company’s standards.
• Overseeing the laundry operations, ensuring timely and efficient service for both guests and crew.
• Fostering a positive and productive work environment.
• Providing help with luggage on guests’ (dis)embarkation days.

• Some experience in a relevant position, preferably in the hospitality industry or on a cruise ship.
• Fluent in English in written and oral.
• Good communication and interpersonal skills.
• Ability to work fast and efficiently.
• Good organizational, interpersonal and managerial skills.
• Being flexible and able to work under pressure.
• Having a good work ethic and attention to detail.

• Free health insurance from the first day
• Free food and accommodation (shared cabin & facilities)
• Paid holidays and reimbursement of the travel expenses
• Free training & development and a competitive salary
• Working in an international environment and the opportunity to visit attractive places in Europe.

Note: This job description is a general outline; duties may vary depending on the specific ship, organization, and operational needs.

DISCLAIMER: As part of any recruitment process, ANQOR collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.